Frequently Asked Questions
Everything you need to know about your '47 gear and orders.
How long will it take for my order to ship?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the United States.
What is your return policy?
We offer a 30-day return policy for unworn, unwashed merchandise with original tags attached. Please note that customized items are final sale and cannot be returned.
How do I know which size to buy?
We provide a detailed Size Guide on every product page. Whether you are looking for a Franchise fitted hat or a scrub tee, our charts help ensure the perfect fit.
Do you ship internationally?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
Can I cancel or modify my order after it is placed?
Because we aim to process orders as quickly as possible, we have a very limited window for changes. Please contact our customer service team immediately if you need to make an adjustment.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay for a secure checkout experience.